Shipping Policy
At Ilham Chikankari, every piece is packed with care to ensure it reaches you safely and beautifully.
Order Processing Time
Orders are usually processed within 1–3 business days after confirmation. During sales, festivals, or high-demand periods, processing may take slightly longer.
For made-to-order, customized, dyed, or specially arranged pieces, processing time may vary depending on availability and preparation time.
Shipping Within India
We ship orders across India through trusted courier partners. Delivery usually takes:
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Metro cities: 3–7 business days
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Other cities and towns: 5–10 business days
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Remote locations: 7–14 business days
Delivery timelines may vary due to courier delays, weather conditions, public holidays, or other situations beyond our control.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before payment. We may offer free shipping during selected offers or promotions.
Order Tracking
Once your order is shipped, tracking details will be shared with you through email, SMS, WhatsApp, or any available contact method provided at the time of order.
Incorrect Address or Contact Details
Please make sure your shipping address and phone number are correct before placing the order. Ilham Chikankari will not be responsible for delays or failed deliveries due to incorrect or incomplete details provided by the customer.
If a parcel is returned to us due to an incorrect address, unavailable customer, or failed delivery attempts, re-shipping charges may apply.
Delayed or Failed Delivery
We always try our best to deliver orders on time, but delays may happen due to courier service issues, weather, strikes, festivals, or other unavoidable reasons.
If your order is delayed, you can contact us and we will help you track the shipment.
Damaged Package
If your package arrives damaged or tampered with, please do not accept the delivery and contact us immediately. If you have already received it, please share an unboxing video and clear photos within 24 hours of delivery.
International Shipping
Currently, we mainly ship within India. International shipping may be available on request. Customers can contact us before placing an international order to confirm shipping availability, charges, and delivery time.
Contact Us
For any shipping-related queries, you can contact us:
Brand: Ilham Chikankari
Website: ilhamchikankari.com
Instagram: @ilhamchikankari
Email: ilhamchikankari@gmail.com